We collect information you provide directly when you:

• Submit an inquiry or contact form (name, email, phone, business details)
• Request a quote for sourcing, fulfillment, branding, or store design
• Place an order or engage our services
• Contact us via email, WhatsApp, or phone
• Subscribe to our newsletter or marketing updates

We also automatically collect technical data such as IP address, browser type, device info, and pages visited via cookies and analytics tools.

Your information is used to:

• Process and deliver your service requests (sourcing, fulfillment, branding, store design)
• Communicate about orders, quotes, and project updates
• Send relevant promotions and service updates (with your consent)
• Improve our website and customer experience
• Comply with legal obligations and prevent fraud

We never sell your personal data. We only share it with trusted partners to deliver our services:

• Suppliers & manufacturers — for product sourcing and private label production
• Logistics & 3PL partners — for worldwide fulfillment and shipping
• Payment processors — for secure transaction handling
• Technology providers — such as Shopify, for store operations
• Legal authorities — when required by applicable law

We use cookies to enhance your experience, analyse traffic, and personalise content. You can manage cookie preferences in your browser settings. Disabling cookies may limit some website functionality.

We retain your data only as long as necessary to provide our services or as required by law. When no longer needed, data is securely deleted or anonymised.

As a UK-registered business, Nexa complies with GDPR. You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the ICO (UK) or your local data authority

To exercise your rights, email us at nexacn.international@gmail.com.

Nexa uses industry-standard security measures to protect your data from unauthorised access, disclosure, or misuse. While we strive for maximum security, no internet transmission is 100% guaranteed.

As a global business operating across Bangladesh, China, the US, and the UK, your data may be processed in multiple countries. Nexa ensures all international transfers comply with applicable data protection laws and have appropriate safeguards in place.

Our site may link to third-party platforms (e.g., supplier portals, logistics tools). Nexa is not responsible for their privacy practices. Please review their policies independently.

We may update this policy periodically. Changes will be posted on this page with a revised date. Continued use of Nexa’s services after updates constitutes acceptance of the revised policy.